Consumer Driven Administrators, LLC
Consumer Driven Administrators, LLC

Welcome CDA Cardholders

CDA Consumer Portal Access

 

Access your online Portal by clicking here.

 

New users may not register until their enrollment has been processed by CDA.  Plan Participants who provided an email address will receive an Enrollment Confirmation email once their enrollment is complete. Please refer to the CDA Consumer Portal QuickStart Guide in the below Helpful Links section for additional assistance getting registered.

 

If you have any difficulties registering, please call CDA at (419) 833-2600.

 

CDA Mobile Apps

 

The CDA Mobile App is available for both Apple and Google Play devices.  To download the app, search "CDA Participant Portal" and look for our logo, or you may use one of the following links:

 

Download iOS app by clicking here

Download Google Play app by clicking here

 

If you have any difficulties registering, please call CDA at (419) 833-2600.

 

Activating Your New Card

 

To activate your card 24 hours/7 days a week you may use the automated system by calling the number on the sticker on the front of your CDA card.

 

If you experience difficulties activating your card from a cellular line, please try the activation process from a landline--the tones are sometimes not properly detected by automated systems when using a cellular line.

 

You may contact CDA, LLC at the phone number on the back of your card if you experience any difficulties activating your card.

 

To activate your card with a representative, please feel free to our office weekdays between 8:30am and 4:30pm EST. A representative would be happy to verify your card and process the activation for your.

Lost or Stolen Card?

Please call CDA immediately at (877)810-2600 to prevent unauthorized transactions on your account.

Helpful Links

CDA Consumer Portal QuickStart Guide
CDA Consumer Portal QuickStart Guide.pdf
Adobe Acrobat document [261.8 KB]
Card Transaction Substantiation Process Overview
This publication explains the documentation requirements associated with using the CDA card.
When will receipts need to be submitted?
What types of transactions can be expected to be electronically substantiated?
Card Substantiation Overview.pdf
Adobe Acrobat document [694.2 KB]
Audio Overview of Automated Substantiation Process
This recording provides an overview of the automated substantiation process to assist cardholders in understanding when documentation for a card transaction may not be needed.
Automated Substantion Process Overview C[...]
MP4 video/audio file [4.6 MB]
FSA Documentation Guide
This publication provides what is needed for valid FSA documentation and if certain types of documentation are acceptable under the plan.
ALL - FSA Documentation Guide.pdf
Adobe Acrobat document [201.0 KB]

IRS Publications & Guidance at Internal Revenue Service.

 

 

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